Electronic records management in the Malaysian public sector: the existence of policy

Dimension Wert
Abdeckungsgrad im Standardisierungsvorhaben
  • Erstellung einer Klassifikation
  • redaktionelle Standardisierung
  • Standardisierung von Strukturen
  • Technische Standardisierung
  • FIM-Baustein
  • Formulare
  • Leistungsbeschreibungen
  • Prozesse
  • Standardisierungstyp
  • Technischer Standard
  • Fachlicher Standard
  • Organisatorische Standards (bspw. redaktionelle Standards)
  • Interoperabilitätsstandard
  • Status
  • Keine Angabe
  • Verbindlichkeit
  • Nutzung für bestimmte Anwendergruppe empfohlen
  • Umsetzungsgrad: In Entwicklung seit01.01.1999
    Umsetzungsgrad: Im Einsatz seit03.03.2008

    Purpose – The existence of policy serves as a guideline to facilitate actions and decisions to be taken.

    Electronic records management should be driven and guided by clear, comprehensive, understandable

    policy, to direct the organization and ascertain the effectiveness of functions implemented. The

    purpose of this paper is to find out whether government agencies in Malaysia do possess such a policy

    for electronic records management. In addition, the aim is to identify the responsible party for the

    policy besides investigating the sources referred to in developing the policy.

    Design/methodology/research – The survey employs a questionnaire to gather the data from 25

    selected government departments in Klang Valley and Putrajaya, Malaysia.

    Findings – As anticipated, not all government departments possess electronic records management

    policy far from complete, clear, and easy to implement. Most surveyed samples are executing policy

    provided by Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) and

    National Archive of Malaysia (NAM) with some modifications to suit their needs. On the other hand,

    the number of organization carrying out electronic records management without any policy in place is


    Practical implications – Electronic records management is carried out in some organisations

    merely based on their instinct and initiatives, far from complying with international standards of best